Mediation is an intervention into a conflict by an unbiased and objective third-party professional who facilitates a communication and problem-solving process. Mediation is designed to help parties find a thorough understanding of the conflict, identify stakeholder interests, and if possible, come to an agreement about mutually acceptable ways to get their needs met.

Mediation, unlike our legal system, encourages parties to collaborate. Mediation produces higher satisfaction for all stakeholders. Studies have shown that even the winners of litigated cases are often dissatisfied with the outcomes. That’s because the purpose of mediation unlike the legal system, is to meet the needs of the parties involved. Litigation is designed to adhere to the science of law. In court, your needs are not necessarily relevant.